Starting his career in hospitality as “the person who checked and stocked the hotel mini bars,” Parker says the polished outcome that guests experience when staying at Wyndham resorts is only possible due to the efforts of hundreds of people collaborating behind the scenes.
“I have seven people on my team, but overall we’ve got close to 550 people in the Queensland office supporting the hotel group and the vacation ownership business,” Parker says.
Parker’s group, which procures and purchases all operating goods and services, capital purchases, furniture, fixtures and equipment, has been particularly busy recently, developing their new ‘Procure to Pay’ solution.
It aims to automate every step of the process, from raising a purchase order and receiving an invoice to approving payment, with an electronic process that promotes full end-to-end visibility, thereby simplifying the complexities of procurement.
This article is in Business Review Australia & Asia's September issue
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